Operation Service

From launch to live maintenance period, systematic & customized operation service

Digital Transformation provides ideally customized operation services
based on experience & know-how accumulated for years.

Digital Transformation provides ideally customized operation services based on experience & know-how accumulated for years.

CS(Customer Support)

CS(Customer Support)

Our experienced CS representatives will quickly respond to problems
according to project status and type of issue.

Our experienced CS representatives will quickly respond to problems according to project status and type of issue.

Responding to Customer Inquiries & Grasping Customer Needs
Customer Support Center
App Store Review
Inquiries on SNS

Main Services of CS

Main Services of CS

With rapid responses to the tickets and various languages supported,
we enhance the reliability of operation service of the project.

With rapid responses to the tickets and various languages supported, we enhance the reliability of operation service of the project.

Response template for different issue・situation

10+ languages are supported

Transfer of pending cases according to priority

Assignment of CS representatives who's optimized for the project

Quick and accurate response

100+ types of response templates for different issue type and situation
A variety of languages supported according to target countries and strategy of your project
Experienced CS representatives with abundant knowledge from numerous projects
Quick response to tickets in order to increase customer satisfaction